Shipping & Returns
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). All other returns are subject to a 30% restocking fee.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All orders shipped in the USA are shipped free, our export shipping policy is as follows
We export using USPS; this gives us a tracking while in the hands of the USPS, but not once it is delivered in foreign countries. For the purposes of proof of delivery this handoff is considered PROOF OF DELIVERY . This means our obligation has been met to retain the funds spent for the product.
IF this is unacceptable DO NOT PLACE YOUR ORDER. We will not mislabel or undervalue any export package, it will be labeled as a retail purchase of material goods and show the true value . The price we quote is for shipping only, you may owe addition taxes from your own government .
Place your order through the site, once we have it in hand we can send you the cost of shipping.